Questions we get asked most

Yes, we are. We’re not a showroom, but we work with a choice of kitchen companies and can introduce you to the one that suits you best. With your permission we’ll pass on your brief, so they know what you need from the start, and while they design and supply your kitchen, we’ll fit it and look after the rest of the project.

Of course, we can fit any kitchen, whoever it’s from. Just let us know where it’s from and send over the plan when you get in touch.

Pretty much everything your kitchen needs. We organise plumbers, electricians, Gas Safe engineers, plasterers, tilers, flooring fitters, decorators and window fitters, and book them in the right order so the whole job runs smoothly.

It means you have one point of contact from start to finish. Rather than chasing several trades and suppliers yourself, we plan the order of work, keep everyone in step, including your kitchen and worktop companies, and keep you updated along the way. If you’ve already arranged some of the work yourself, we’ll agree how it fits around the installation.

It really depends on the size of the room, how much preparation is needed, when your materials arrive and which trades are involved, so we’ll talk you through realistic timings at the site visit, once we know what your project involves.

Usually not. Most people stay at home throughout, and we’ll talk through access, dust and any short breaks in water or power before work starts, so you know what to expect.

There are a few things that help everything run smoothly. We’ll need the kitchen completely cleared before we start, and because a lot of your appliances will be out of use, it’s a good idea to set up a temporary kitchen area somewhere else in the house. We’ll take out your old kitchen and dispose of it for you, so that’s one less thing to worry about. Depending on your worktop choice, you may also be without a sink for about a week, as quartz worktops are made to measure once the base units are in, and the sink goes in when they’re fitted.

We fit laminate, quartz and solid wood worktops, so there’s plenty of choice whatever your style and budget. Anything else, such as compact laminate, would be a specialist job, so just mention it early and we’ll let you know what’s possible. If you’re still deciding, our guide compares quartz and laminate.

Once the base units are in, our quartz worktop supplier comes out to template, measuring the finished layout and confirming the joins, cut-outs and edges. They then make your worktops to those exact measurements and usually fit them around 7 days later, and we plan the rest of the work around that gap.

Matching upstands are usually offered as part of your worktops, and a splashback and drainer grooves are all up to you. Just bear in mind that drainer grooves only work with an undermount sink rather than an inset one, so it’s worth choosing your sink with that in mind.

Yes, we’ll leave samples with you, so you can take your time and see how they look in your own kitchen before you decide.

Yes, we’ll visit your home free of charge and put together a quote setting out the work we’ve discussed, with anything that needs pricing separately made clear.

Yes, Valleybuild is fully insured, with over 20 years of carpentry experience behind it.

If something unexpected comes up, such as hidden problems behind the old units, we’ll always talk it through with you before going ahead.