Privacy policy

This policy explains how Valleybuild uses the information you share with us. If you have any questions, call us on 07926 608140 or email Info@valleybuild.co.uk.

What we collect

When you contact us by phone, email, text or social media, we receive the details you choose to share, such as your name, phone number, email address, the area you live in and information about your project.

Our project planner runs in your web browser. Nothing you type into it is sent to us or stored on our website. It only reaches us if you choose to send your brief by email, text or another way.

How we use it

We use your details to reply to you, arrange a site visit, prepare a quote and carry out your project. We don’t sell your details.

If you tick the box in our planner asking us to share your brief with a kitchen company, we will pass your brief to that company so they can contact you about your kitchen. We only do this with your permission.

How long we keep it

We keep your details for as long as we need them to deal with your enquiry or project, and for any period required for our records, tax and insurance.

Your rights

You can ask to see the information we hold about you, ask us to correct it, or ask us to delete it. Just get in touch using the details above. You also have the right to complain to the Information Commissioner’s Office at ico.org.uk.

Our website

Our website doesn’t use tracking or advertising cookies. It loads its fonts from Google Fonts, which means Google receives your device’s IP address when the page loads.

Last updated November 2026.